Key Behaviors - Research and Agriculture
Accountability – Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner. |
- Performs work in a timely and efficient manner.
- Maintains accurate documentation and records.
- Accurately completes established protocols and adheres to schedules.
- Represents self and performs tasks in an honest and ethical manner.
- Accepts responsibility for results.
- Identifies appropriate protocols.
- Sets and accomplishes goals.
- Uses resources efficiently within established budget.
- Assumes responsibility for the accuracy of work processes and flow of multiple tasks.
- Handles operations of the unit in an honest and ethical manner.
- Establishes budgets to effectively accomplish goals.
- Accepts responsibility for department outcomes.
- Sets high standards of performance for self and others.
- Ensures resources are available to efficiently accomplish work.
- Promotes and monitors an honest and ethical work environment.
- Assumes responsibility for the actions and decisions of staff.
Adaptability – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. |
- Effectively manages time in order to perform multiple tasks.
- Recognizes and reacts appropriately to change.
- Incorporates past experience and information into knowledge base.
- Implements and adapts protocols.
- Proactively seeks improvements and communicates to others in a positive manner.
- Uses effective critical thinking skills to handle issues and situations.
- Anticipates and adjusts for environmental changes and emergent situations.
- Prioritizes schedule and workload appropriately
- Effectively leads people through change.
- Succeeds in an environment where change is frequent and continuous.
- Anticipates and responds to organizational and environmental changes.
- Plans for change.
- Develops flexible resources to meet current and future needs.
Communication – Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. |
- Presents and discusses necessary information effectively and openly.
- Listens to and understands assignments and instructions.
- Verifies instructions and seeks clarification when needed.
- Communicates in a clear and effective manner, using appropriate technology when applicable.
- Gives clear instructions and ensures understanding.
- Promotes open communication.
- Summarizes, analyzes and presents research results in a clear and concise manner.
- Ensures instructions are understood.
- Adjusts communication style to suit audience and situation.
- Seeks input and shares information with others, communicating through proper channels.
- Organizes information and presents it in a clear, concise and grammatically correct manner.
- Shares information about goals and vision.
- Promotes open communication inside and outside the organization.
- Responds effectively to unanticipated questions.
- Fosters an environment conducive to open communication among all levels.
- Promotes technology to provide effective communication.
Customer/Quality Focus – Anticipates and meets the needs of customers and responds to them in an appropriate manner. Demonstrates a personal commitment to identify customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers. |
- Projects positive image with all contacts in the work environment.
- Complies with quality and confidentiality standards.
- Answers basic operational questions or refers to appropriate resource.
- Understands the importance of individual tasks in relation to the overall work process.
- Knows and recognizes internal customers.
- Maintains quality of customer service and continuously seeks to identify ways to improve quality.
- Anticipates customers’ needs and takes appropriate action.
- Ensures accuracy, timeliness and overall quality of services and products.
- Answers technical questions, serving as an information resource, or refers questions to the appropriate person.
- Identifies and recommends more efficient ways to develop and maintain plants and animals.
- Anticipates internal and external customers’ needs.
- Promotes adherence to high quality standards and customer satisfaction.
- Takes personal responsibility for addressing and resolving customer service needs.
- Anticipates and investigates more challenging questions and issues and ensures service is provided.
- Gathers input and analyzes, designs, evaluates and implements quality process changes.
- Interacts effectively with internal and external constituents on broad or diverse issues affecting unit operations.
Inclusiveness – Interacts appropriately with all business and community partners and members of and visitors to the campus community, without regard to individual characteristics. Demonstrates a personal commitment to create a hospitable and welcoming environment. Fosters respect for all individuals and points of view. |
- Respects and appreciates individual differences in perspective and background.
- Show sensitivity to the needs, concerns and opinions of others.
- Treats others with dignity, trust and respect.
- Cultivates a broad network in order to exchange ideas and rally support.
- Evaluates different viewpoints to analyze situations.
- Enables others to participate as productive members of the team.
- Uses different viewpoints to solve problems and cultivates networks to exchange ideas.
- Successfully manages differences in primary language and culture.
- Stays in touch with employees at all levels of the organization.
- Ensures that the needs and concerns of others are addressed.
- Cultivates a diverse network of individuals to exchange ideas, gather input and gain support to ensure that constituents’ needs are met.
- Enforces the university’s policy on diversity.
- Encourages and promotes a work environment in which all individual differences are valued, respected and welcomed.
- Assembles teams utilizing individuals with diverse backgrounds and points of view.
Occupational Knowledge/Technology Orientation – Demonstrates the appropriate level of proficiency in the principles and practices of one's field or profession. Demonstrates a commitment to continuous improvement, to include understanding and application of technology (hardware, software, equipment and processes). |
- Follows directions according to protocols and methods.
- Demonstrates willingness and ability to learn.
- Uses all available resources to increase proficiency.
- Maintains and applies knowledge of operating and safety procedures.
- Understands role in supporting research and performs related tasks.
- Attains and maintains certifications, licenses and other credentials for professional and personal advancement.
- Demonstrates expertise through training other personnel.
- Implements new methods and protocols for continuous improvement.
- Displays willingness to acquire and apply new knowledge of plants, animals, land, equipment and operating procedures.
- Assists with planning and supervises operations to attain short-term research goals.
- Fosters an environment for enhancement of knowledge and technology.
- Demonstrates knowledge or expertise in all aspects of the work environment.
- Keeps current on professional and technical developments and applies them appropriately.
- Understands how evolving technology affects unit and implements evolving technology.
- Advises and consults in planning research protocols.
- Coordinates or acquires necessary resources to facilitate both short and long-term research goals.
Team Focus – Works cooperatively and effectively with others to achieve common goals. Participates in building a group identity characterized by pride, trust and commitment. |
- Demonstrates commitment to role as team member and accomplishment of team goals.
- Respects contributions of all team members.
- Participates in the development of team goals.
- Optimizes resources to facilitate project completion.
- Anticipates and provides for the needs of team members.
- Assists team members in dealing with conflict.
- Assists in the incorporation of team goals into the overall mission.
- Fosters an environment that encourages participation in the development of team goals, processes and philosophy.
- Cooperates with other units to attain common goals.
- Corrects or redirects team behaviors.
- Values the contributions of all employees.
- Creates an atmosphere in which employees can meet the goals of the department, campus and university.
- Projects future goals.
- Communicates mission of unit and its relationship to other units and the university.
- Maintains focus on goals and their relationship to mission.
- Rewards and recognizes the contributions of team members.
- Shifts team resources to optimize team performance.
- Collaborates and builds consensus among units to align goals with university’s mission.
Leadership – Communicates personal vision and the university's vision in ways that gain the support of others. Mentors, motivates and guides others toward goals. |
- Follows through on commitments.
- Seeks and assumes increasing responsibilities.
- Displays positive behavior, facilitating completion of goals.
- Serves as a role model, leading by example.
- Effectively delegates work by clearly communicating scope, expectations and priorities.
- Takes action in a timely manner to ensure completion of work.
- Takes a stand on important issues and accepts responsibility for making tough decisions.
- Values input of others and responds in a fair and equitable manner.
- Effectively communicates assigned tasks and provides necessary training.
- Keeps staff well informed of important issues.
- Resolves conflict.
- Adapts leadership style to a variety of people and situations.
- Inspires and guides to establish and attain personal and team goals.
- Sets standards and goals for the unit and holds others accountable.
- Represents the unit to the university and others.
- Serves as an advocate for the interests and needs of the unit.
