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Training I am interested in: Required

Building a Culture of Feedback [45-60 minutes] How to effectively give, seek, receive, and act upon feedback.

Creating a Professional Development Plan [1.5-2 hrs] A Professional Development Plan (PDP) is a valuable document that establishes both your career development goals and a strategy for meeting them. In this hands-on session, you will learn the three steps to creating an individualized professional development plan. By the end of the session, you will have started creating a useful roadmap for your growth and success.

(Customer) Service, the Nebraska Way [45-60 minutes] Help employees discover ways to create a great experience for every moment of contact. Learn tactics to listen, empathize, act and restore the relationship to come to a conclusion that will satisfy all involved when conflict does arise.

Guide to Performance Evaluations [90 min.] Supervisors will receive guidance for completing UNL staff employee performance evaluations and having an effective evaluation meeting. We’ll share best practices on writing meaningful and effective evaluations, SMART goal setting, handling difficult and unique situations, and legal compliance considerations. Although the UNL HR Performance Evaluation Form template is used in the session, supervisors in units using a different evaluation form or process are welcome to attend.

Guide to Retention & Engagement Conversations [1.5-2 hrs] Supervisors will learn how to have retention and engagement conversations. This is an opportunity for supervisors to connect with employees outside of the formal performance appraisal process, raise employee retention rates and improve the employee experience.

Performance Management for Supervisors [3.5 hrs] Supervisors will learn and practice strategies for engaging employees through performance management by: Setting the right tone through planning, establishing goals and setting expectations Using effective feedback and coaching techniques Understanding performance documentation and developing action plans that help improve performance

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